Terms & Conditions

Services are provided as outlined at booking. Pricing may vary depending on property size, condition, and service requirements. If property conditions differ significantly from the original description, pricing adjustments may apply.

​

Payment is due on the day of service unless otherwise agreed in writing. Late payments may incur fees, and services may be paused for unpaid balances.

​

Cancellations within 24 hours may incur a fee of up to 50 percent of the service amount. No-shows may be charged the full service fee. Repeated late cancellations may result in removal from recurring scheduling.

Clients are responsible for providing safe and timely access to the property. If access is not available at the scheduled time, a lockout or trip fee may apply.

​

Lasting Touch reserves the right to refuse or discontinue service in situations involving biohazard conditions, hazardous materials, pest infestations, unsafe environments, aggressive animals, or any condition posing health or safety risks.

​

We exercise reasonable care while servicing your home. Any concerns must be reported within 24 hours of service completion. We are not responsible for pre-existing damage, normal wear and tear, unstable fixtures, or undisclosed fragile items. Liability is limited to the value of the service provided.

​

Lasting Touch shall not be held liable for delays or inability to perform services due to circumstances beyond reasonable control, including severe weather, natural disasters, power outages, government restrictions, or emergencies. Services will be rescheduled at the earliest mutually available time.

​

The client agrees to indemnify and hold harmless Lasting Touch from any claims, damages, or liabilities arising from undisclosed hazards, unsafe conditions, unsecured animals, or pre-existing property issues not caused by our negligence.

​

These Terms & Conditions are governed by the laws of the Province of Ontario and applicable federal laws of Canada. Any disputes shall be brought exclusively in the courts of Ontario.

​

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

​​

​